Term & Condition

  1. Product Warranty

    • All printers come with the manufacturer’s standard warranty.

    • Warranty does not cover physical damage, liquid damage, burnt parts, or mishandling.

  2. Return & Replacement

    • Returns or replacements are accepted only for manufacturing defects and must be reported within 48 hours of delivery.

    • Product must be returned in original packaging with all accessories.

  3. Service & Support

    • We provide installation assistance and basic setup guidance.

    • On-site service (if required) may include additional visiting charges depending on the location.

  4. Payment Terms

    • Full payment must be made before dispatch unless otherwise agreed.

    • For bulk orders, advance payment is required to initiate processing.

  5. Delivery & Shipping

    • Delivery timelines may vary based on location and product availability.

    • We are not responsible for delays caused by courier or logistics partners.

  6. Product Usage

    • Customers are responsible for using the printer with compatible inks, labels, or accessories.

    • Damage caused by unauthorized modifications voids the warranty.

  7. Order Cancellation

    • Cancellations are allowed only before dispatch.

    • Once shipped, orders cannot be cancelled.

  8. Pricing

    • All prices are subject to change without prior notice based on market conditions.

    • Taxes, shipping, and additional service charges may apply.

  9. Liability Limitations

    • We are not liable for data loss, productivity loss, or business interruption caused by printer malfunction.

    • Maximum liability is limited to the product purchase value.

  10. Customer Responsibility

  • Customers must verify product compatibility with their system before purchase.

  • Consumables such as ink, ribbon, toner, and labels are not covered under warranty.